FAQ

Answers to the questions players ask most. If yours isn't here, email admin@blobleague.com. In the game, Menu > Help > Email us writes the email for you, with your player ID in it.

I can't sign in

If you signed in with Google before, sign in with the same Google account again: everything comes back with it. If you have more than one Google account, try the others.

If your account is suspended, the game tells you why and until when. If you think it's a mistake, see I was banned or muted by mistake.

I lost my guest account

A guest account lives on the phone that made it. It has no email or password, so on another phone there is nothing to show it was yours, and we can't give it back. A guest account that isn't played for 7 days is deleted.

To keep your progress from now on, sign in with Google: Menu > Account > Continue with Google.

I'm stuck searching for a match, or the game lags

Look at the game status page first: it says whether matchmaking and the game servers are working.

If everything is working, lag usually comes from the connection. Try Wi-Fi instead of mobile data, or the other way round. Players far from our servers can have more lag.

What happens if I leave a match, or stop playing?

Free For All and Battle Royale: leave whenever you like. There is no penalty.

1v1, 2v2 and 3v3: if you leave, you can't come back to that match. Your team plays on without you, and if everyone on a team has left, the other team wins.

These all count as leaving:

• pressing Leave match;
• not touching the controls for a minute: you are taken out of the match;
• losing your connection, or switching away from the game, for more than about 10 seconds.

In Ranked, leaving also gets you a temporary competitive ban: 5 minutes the first time, 15 minutes the second, and an hour each time after that, counted over one day. While you are banned, a party you are in can't search for Ranked either. Everything else stays open.

Two things don't count against you. If you have already been eliminated, you can leave. And if both teams lose their connection at the same moment, nobody wins or loses and no rank changes.

Where does Stardust come from?

From the Blob Pass, as you level it up by playing. You spend it in the Shop and on the premium pass. Buying Stardust isn't open yet.

I bought the premium Blob Pass and it's still locked

The premium pass is for one season, and each season starts a new pass. If you bought this season's pass and it still shows as locked, email us with your player ID and we'll look into it.

I was banned or muted by mistake

Email us with your player ID and tell us what happened. We'll look at the reason and the match it was about, and reply.

How do I delete my account?

In the game: Menu > Account > Delete account. With a Google account you can also do it on the website: delete your account. A Google account is deleted for good after 30 days; signing in to the game before then cancels it.

Contact us

Email admin@blobleague.com with your player ID (Menu > Help shows it) and what happened. We never ask for your password.